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The challenges of leadership today are distinctly different than a decade ago. Being the Supervisor (an individual who oversees the activities of others) isn’t the definition that works in contemporary workplaces. Being a Leader is much more effective today than being a “Boss.”

Today’s supervisors and managers deal with important responsibilities each day – improving the performance of others, resolving conflict and leading effective teams to name just a few. A breakdown in communication can cause massive losses to any organization. Through a combination of interpersonal skill-based sessions, “Leadership 101” series addresses key areas supervisors and managers face, and how to get beyond them to build more productive and high performing workplaces.